Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Jouz.

Privacy Policy
Welcome to Jouz. We value your trust and are committed to protecting your privacy. This policy explains what information we collect, how we use it, and the steps we take to keep it secure. Let’s dive in.

What We Collect
Here’s the lowdown on the information we gather:

  • Personal Details: When you make a purchase or create an account, we collect your name, email, shipping address, and payment information. This helps us get your order to you without a hitch.
  • Browsing Data: We keep track of what you browse, click on, and add to your cart. This helps us personalize your shopping experience and make our site better.
  • Device Info: We collect details about the device you're using, like your IP address and browser type, to ensure our site works smoothly for you.


How We Use Your Information
We use your information for good reasons, like:

  • Order Processing: To handle your order from start to finish, including sending you confirmations and shipping updates.
  • Customer Support: To help you with any questions, returns, or issues that come up.
  • Marketing: If you’ve opted in, we’ll send you updates on new products, special offers, and other things we think you’ll like.
  • Improving Our Store: Your feedback and browsing data help us make our store even better for you and other customers.


Who We Share It With
We respect your privacy and only share your info with:

  • Trusted Partners: These are the folks who help us with payment processing, order delivery, and other essential services. They only get the information they need to do their jobs.
  • Legal Requirements: If the law demands it, we might need to share your information to comply with legal obligations or protect our rights.


Your Choices and Rights
You’re in control of your information. Here’s what you can do:

  • Access Your Info: Want to know what we know? You can request a copy of your personal information.
  • Make Changes: Spot something that’s not right? Let us know, and we’ll update your details.
  • Opt-Out: Don’t want to hear from us anymore? You can unsubscribe from our emails at any time.
  • Delete Your Info: Need a fresh start? You can ask us to delete your personal information, with some exceptions (like if we need to keep it for legal reasons).


Keeping Your Info Safe
Your security is our priority. We use up-to-date encryption and secure servers to protect your personal data. While no system is foolproof, we’re constantly working to keep your information safe.

Cookies and Tracking
Our website uses cookies to remember your preferences and give you a better shopping experience. You can manage or disable cookies in your browser settings, but keep in mind that some features of our site might not work as well without them.

Updates to This Policy
We might update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make changes, we’ll post the updated policy here, so you’ll always know what’s going on.

Contact Us
Got questions? Need help? Just want to say hi? We’re here for you! Reach out to us at info@jouz.studio